Final Fantasy VII: Ever Crisis is a mobile RPG developed by Applibot and Square Enix, which unfolds within the beloved universe of Final Fantasy VII. This game seamlessly melds turn-based strategy and real-time combat, enabling players to assume command of various characters, each possessing distinct abilities. With the escalating popularity of Final Fantasy VII: Ever Crisis, there’s a rising need for players to reach out to Customer Support for the resolution of numerous issues.
Although Final Fantasy VII: Ever Crisis provides an enjoyable gaming experience, some players face challenges and require assistance from the developers. These challenges encompass in-game glitches, account-related issues, and inquiries about in-app purchases. In order to guarantee a smooth and hassle-free gaming experience for all users, we’ve created a simple guide detailing the process to get in touch with the customer support team for Final Fantasy VII: Ever Crisis.
The official website for Final Fantasy VII: Ever Crisis already addresses numerous commonly asked questions. Nonetheless, if players seek more comprehensive solutions or have additional inquiries, they have two primary avenues for connecting with the customer support team.
They can do so either through the in-game Customer Center or by directly reaching out to Square Enix and Applibot, the developers, via their social media profiles.
How to Contact via in-game Customer service option
To contact the customer support team in Final Fantasy VII: Ever Crisis, follow these steps:
- Launch the game on your device.
- Access the Menu and tap on the three-line icon located in the upper right corner.
- Select the Settings gear icon.
- In the Settings menu, navigate to the Service headset icon.
- Choose the relevant issue type from the drop-down menu.
- Elaborate on your issue within the provided text area.
- Conclude by tapping the submit button to forward your inquiry.
Once you’ve submitted your inquiry, the Customer Center Team will contact you directly regarding the issue through your in-game account and the Square Enix-linked channels.
If necessary, you also have the option to initiate direct contact with them by reaching out via the official social media handles.
How to Contact the Developer team directly
Another option is to get in touch with the developers directly by reaching out to their official social media profiles. You can find the official Twitter handle for Final Fantasy VII: Ever Crisis at @FFVII_EC_EN, where you can pose your questions and request assistance. You can also email them directly via ffviiec_en_support@applibot.co.jp.
Furthermore, you have the option to contact them through the Official Discord, where several moderators and administrators are ready to assist you. You can also explore the Square Enix Support official website for further assistance.
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